One of the email threads turned over during the antitrust case at Microsoft contained this wonderful flame of Windows usability by Bill Gates.
In it he complains of the systematic degradation of windows usability.
In particular this gem,
Someone decided to trash the one part of Windows that was usable? The file system is no longer usable. The registry is not usable. This program listing was one sane place but now it is all crapped up.
which admits that they destroyed the filesystem as a usable path is telling. The whole thread, which can be read here is funny in a sort of Dilbert sort of way, and reminds me of what it’s like to work at a giant company. The bit where they blame marketing’s control of everything for the bad user experience rings particularly familiar.